Organizational change involves people joining together to change the status quo

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Dates: December 1 and 2, 2016. The program runs from 8:30 am-4:30 pm both days. Commitment to attend both days, all day, is required.

Location: Longwood Medical Area

Application: Applications are due SEPTEMBER 15th.

Leading Organizational Change is a dynamic, experiential approach to enhance your skills to participate in, lead, and effectively develop and engage teams and coalitions in organizational change efforts.

The program will build a collective understanding of the obstacles to, and opportunities for, change across a variety of healthcare organizations and systems and will include a facilitated case presentation and dialogue between participants and BWH leaders, enabling the creation of shared learning about the complexities of large-scale organizational change.

Program Topics:

  • Initiating and responding to change initiatives
  • Managing conflict, resistance and dissent
  • Harnessing urgency to drive change
  • Developing coalitions
  • Leading change teams

Learning Objectives:

  • Describe the nature of your role as change agent and the related tasks, skills and styles to be effective in influencing others and managing conflict.
  • Engage in making connections between experiences, ideas, frameworks and tools for action.
  • Apply concepts and frameworks to specific change situations and develop a portfolio of strategies and tools to build coalitions and effectively lead change teams in your clinic, lab or department.
  • Assess how to diagnose complex change situations at multiple levels of analysis and to develop cognitively flexible ways of understanding and acting on change situations and opportunities.

Continuing Medical Education (CME) Credits:


 Partners HealthCare System is accredited by the Accreditation Council for Continuing  Medical Education to provide continuing medical education for physicians.

 Partners HealthCare System designates this live activity for a maximum of 13 AMA PRA  Category 1 Credits™. Physicians should claim only the credit commensurate with the  extent of their participation in the activity.


Faculty: Bill Kahn, PhD, is Professor of Organizational Behavior at Boston University’s Questrom School of Business, where he has taught since receiving his PhD in Psychology at Yale University. His teaching, research and consulting focuses on the creation of effective working relationships across functions, departments, hierarchical levels and organizational cultures. As faculty director of the BU Executive MBA Program, he teaches courses on leading organizational change, and leading mission driven organizations. Professor Kahn has published widely for academic and practitioner audiences, and he recently authored The Ostrich Effect: Solving Destructive Patterns at Work. He is currently involved in a number of research and consulting projects with health care organizations that focus on managing change and the creation of cultures of effectiveness and collaboration.